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Stock Availability Stock Availability is not guaranteed. Stock is reserved once full payment has been made. Sample policy EpiCtee’s sample policy is as follows:

Samples can be acquired from us should they be required.
Samples with a per-item cost of less than R30 excl. VAT are not eligible for credit.
Returns on memory sticks will not be accepted.
To be eligible for a refund or credit, all samples must be sent back in their original state.
The sample will not be accepted for a refund or credit if it has any damage to it or its packing.
Before a credit note is granted and a refund is processed, the original invoice must be included with the returned samples.
All refunds will be made to the appropriate customer's bank account via EFT.
Before being picked up or sent from our branch, all sample orders must be fully paid for.

Branding

EpiCtee cannot take responsibility for non-delivery of orders if layout approval and payment is not received.
Branding will only commence the day after artwork has been approved and full payment has been received.
Delivery lead-times take effect the day following the receipt of complete payment and acceptance of the artwork.
Amendments made to layouts will result in a delay to delivery date. Should you require changes we will issue a new layout for final proofing before production commences.
By submitting an order to EpiCtee, you certify that you are authorized to order, buy, and/or distribute merchandise containing the names, trademarks, logos, copyrights, and other identifying marks that you have identified and/or submitted with your order. Additionally, you agree to hold EpiCtee, its affiliates, and representatives harmless from and against any and all claims, liabilities, and costs (including legal fees) resulting from or connected to an actual or alleged infringement or misappropriation of

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